Globalink Service
Agreement & Conditions of Use
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1. Acknowledgment
and acceptance of terms of use
Globalink provides
telecommunication services described in greater
detail on this web site (www.iGlobalink
.com) (the Service) to you (the End User)
subject to the following conditions. By
accessing this site and/or registering or using
the Service, the End User acknowledges
receiving, reading and understanding this
General Service Agreement (the Agreement) and
accepts the terms and conditions herein. If you
do not agree to these Conditions of Use, please
do not use our site or the Service. We reserve
the right, at our discretion, to update or
revise these Conditions of Use. Each time you
log in or otherwise access this site or use the
Service following the posting of any changes to
the Conditions of Use, you hereby accept these
changes regardless of whether you have checked
or visited the Conditions of Use portion of the
site. These Conditions of Use govern the use of
our site by viewers and other users.
2. Conduct
You are solely
responsible for your actions and the content of
your transmissions through or in connection with
the Service, it being understood that each
employee acts on behalf of any company with
which such employee is associated in all actions
and submissions on or in connection with the
Service. You agree:
(a) to abide by all
applicable local, state, national, and
international laws and regulations in your use
of the Service;
(b) not to use the
Service for illegal purposes;
(c) not to use or
attempt to use another person's or entity's
account, telephone number, service, system or
other Confidential Access Information without
authorization from the owner;
(d) to comply with all
laws regarding the transmission of voice or
technical data (including all export laws,
regulations, and restrictions of the United
States);
(e) not to stalk,
threaten, or harass anyone through, in
connection with, or utilizing any data collected
through the Service;
(f) that we neither
endorse the content of any of your
communications nor assume any responsibility for
any threatening, libelous, obscene, harassing or
offensive material contained in such materials,
or any crime facilitated by use of the Service;
(g) not to interfere or
disrupt networks connected to the Service or
otherwise attempt to interfere with the proper
function of the Service; and
(h) not to attempt to
obtain unauthorized access to the Service.
Globalink may, in
its sole discretion, immediately terminate your
access to the Service and/or this site should
your conduct fail to conform to any provision of
this Agreement.
3. Terms of use for
Basic Membership aka free account
For Globalink
Basic Membership user or otherwise known as free
account owner, the Service is provided to you
for your personal, residential, non-business and
non-professional use. This means that you are
not to use it for any commercial or governmental
activities, profit-making or non-profit,
including but not limited to home office,
business, sales or any other activity that would
be inconsistent with normal personal usage
patterns. This also means that you are not to
resell, package with equipment or transfer the
Service to any other person for any purpose, or
make any charge for the use of the Service,
without express written permission from
Globalink . Globalink reserves the right
to immediately terminate or modify the Service,
if Globalink determines, in its sole
discretion, that Customer's Service is being
used for non-personal or business use.
4. Terms of use
for Individual Service
For Globalink
Individual service user, the Service is provided
to you as an individual user, for your personal,
residential, non-business and non-professional
use. This means that you are not to use it for
any commercial or governmental activities,
profit-making or non-profit, including but not
limited to home office, business, sales, tele-commuting,
telemarketing (including without limitation
charitable or political solicitation or
polling), autodialing, continuous or extensive
call forwarding, fax broadcast, fax blasting or
any other activity that would be inconsistent
with normal individual usage patterns. This also
means that you are not to resell or transfer the
Service to any other person for any purpose, or
make any charge for the use of the Service,
without express written permission from
Globalink . You agree that your use of the
Service provided to you by any other person for
any business or governmental purpose will
obligate you to pay Globalink 's higher rates
for business service on account of all periods,
including past periods, in which you use, or
used, the Service for business or governmental
purposes. Globalink reserves the right to
immediately terminate or modify the Service, if
Globalink determines, in its sole
discretion, that Customer's Service is being
used for non-individual or business use.
5. Terms of use for
Business Service - Resale, even for free is
prohibited
For Globalink
Business service user, the Service is provided
to you as a business user. This means that you
are not to resell or transfer the service to any
other person for any purpose, without express
written permission from Globalink . You agree
that the Globalink Business Plans do not
confer the right to use the service for
auto-dialing, continuous or extensive call
forwarding, call centers (incoming or outgoing),
telemarketing (including without limitation
charitable or political solicitation or
polling), fax broadcasting or fax blasting.
Globalink reserves the right to
immediately terminate or modify the Service, if
Globalink determines, in its sole
discretion, that Customer's Service is being
used for any of the activities mentioned above.
6.
Termination/Upgrade/Downgrade of Monthly Calling
Plans
For Globalink
Individual and Business monthly plan users the
service is provided on a monthly basis and is
paid in advance for each month. The monthly plan
activation date is deemed the anniversary date.
The monthly plan will renew each month on the
anniversary date unless terminated by the
customer. Notice of termination must be in
writing and emailed to
service@iglobalink.net two days prior to the
anniversary date. Monthly plan fees will not be
prorated and/or refunded for the termination
month. Notice of termination received after the
required notice date will be effective for the
next anniversary date. A setup fee will be
charged to reactivate plans that were previously
terminated. Requests to upgrade or downgrade a
monthly calling plan to a different calling plan
must be submitted in writing and emailed to
service@iglobalink.net . Request to change
an existing plan must be submitted at least five
days prior to the monthly anniversary date.
Requests to upgrade or downgrade a monthly plan
are not automatic and are subject to approval by
Globalink Inc. Existing monthly plan customers
that receive approval from Globalink Inc. to
change to a more expensive (upgrade) monthly
plan may do so without having to pay another
setup fee. Existing monthly plan customers that
receive approval from Globalink Inc. to change
to a less expensive (downgrade) monthly plan may
do so and will be required to pay another setup
fee.
7. Prohibited Uses
Any End User's use of
the Service or any other action that causes a
disruption in the network integrity of Globalink
or its vendors, whether directly or indirectly,
is strictly prohibited and could result in
termination of the Service and/or payment for
damages relating to such conduct. The End User
understands that neither Globalink nor its
vendors are responsible for the content of the
transmissions that may pass through the Internet
and/or the Service. The End User agrees that it
will NOT use the Service in ways that violate
laws, infringe the rights of others, or
interfere with the users, services, or equipment
of the network. The End User agrees and
represents that it is using the Service for its
own internal use only, and shall not resell the
Service thereof. The Service is for the
personal, residential and reasonable business
use of the End User only. Such use shall not
include certain activities, including but not
limited to any autodialing, continuous or
extensive call forwarding, continuous
connectivity, fax broadcast, fax blasting,
telemarketing or any other activity that would
be inconsistent with personal, residential and
reasonable business use patterns.
8. Changes to the
Agreement and Service
Globalink may
change the terms and conditions of this
Agreement from time to time and at its
discretion without prior notice. Globalink
reserves the right to change, suspend or cancel
the Service, temporarily or permanently, with or
without notice to the End User. Globalink
will not be liable to the End User or any third
party in the event that Globalink
exercises its right to modify or discontinue the
Service.
9. Telephone Numbers
Any telephone number
provided by Globalink (the Number) to the
End User shall be leased and not sold to the End
User. The End User shall not obtain any rights,
title or interest in the Number. The Number is
not portable to other service providers. The End
User is not to use the Number with any other
device other than the approved equipment (the
Equipment) without the express written
permission of Globalink . Globalink
reserves the right to change, cancel or move the
Number at its discretion. Upon expiration,
cancellation or termination of the Service, the
End User shall relinquish and discontinue use of
any phone numbers, voice mail access numbers
and/or web portals assigned to the End User by
Globalink .
10. Payment
All paid services new or
recurring are prepaid.
Your initial use of the
Service authorizes Globalink to charge the
credit card account number on file with
Globalink , including any changed information
given Globalink if the card expires or is
replaced, or if you substitute a different card,
for Globalink recurring charges. This
authorization will remain valid until 30 days
after receives your written notice terminating
Globalink 's authority to charge your credit
card.
11. Late/Non-payment
Globalink may
terminate your Service at any time in its sole
discretion, if any charge to your credit card on
file with Globalink is declined or
reversed, your credit card expires and you have
not provided Globalink with a valid
replacement credit card or in case of any other
non-payment of account charges.
12. Billing
The service user must
provision Globalink with a valid credit
card number (Visa, MasterCard, Discover,
American Express or any other issuer
then-accepted by Globalink ) when the Service is
activated. Globalink reserves the right to
stop accepting credit cards from one or more
issuers. If the card expires, you close your
account, your billing address changes, or the
card is cancelled and replaced owing to loss or
theft, you must advise Globalink
immediately. Such billing charges will include
monthly service fees, applicable taxes and any
other applicable charges. Monthly service fees
are charged in advance to your credit card,
including but not limited to: monthly recurring
charges.
13. Taxes
You are responsible for,
and shall pay, any applicable federal, state,
provincial, municipal, local or other
governmental sales, use, excise, value-added,
personal property, public utility or other
taxes, fees or charges now in force or enacted
in the future, that arise from or as a result of
your subscription or use or payment for the
Service or a Device. Such amounts are in
addition to payment for the Service or Devices
and will be billed to your credit card as set
forth in this Agreement.
14. Technical
Support
Globalink provides
the End User with technical support at its sole
discretion and as limited to the Service and the
Equipment provided hereunder. Technical support
is rendered from Globalink 's premise, as
available, via email. Support for other
applications and uses is not provided or
implied.
15. Termination
Globalink reserves
the right to, in its sole discretion, suspend or
discontinue your access to all or part of this
site or the Service, with or without notice.
Globalink will not be liable to you or any
third party for termination of the Service.
16. Indemnification
The End User agrees to
defend, indemnify and hold harmless Globalink ,
its directors, officers, shareholders,
affiliates, agents, successors, assigns and
vendors, from any claims or damages relating to
this Agreement or a breach or violation of this
Agreement, including reasonable attorneys' fees.
17. Critical
Components:
You acknowledge and understand that the 911 Service
(for US Customers only) depends on the accuracy of the address on file.
You agree to inform any household residents,
guests and other third persons who may be
present at the physical location where you
utilize the Service of the
limitation of
911 VoIP service 911 or E911.
WE STRONGLY RECOMMEND THAT YOU MAINTAIN AN
ALTERNATE MEANS OF ACCESSING EMERGENCY SERVICES.
Globalink does not fully substitute your
regular telephone setup. The Globalink
service enhances your communication capabilities
but it does not replace traditional phone
services.
Neither Globalink nor its officers or
employees may be held liable for any claim,
damage, or loss related to 911 or any other
emergency functions. Therefore, you hereby waive
any and all such claims or causes of action,
arising from or relating to 911. You agree to
indemnify and hold harmless Globalink from
any claim or action arising out of 911 emergency
services access.
18. Disclaimer of
Warranties and Limitation of Liability
To the full extent
permissible by applicable law, Globalink
disclaims all warranties, express or implied,
including, but not limited to, implied
warranties of merchantability and fitness for a
particular purpose and non-infringement.
Globalink does not warrant that this site,
its servers, the Service or e-mail sent from
Globalink are free of viruses or other
harmful components. Globalink will not be
liable for any damages of any kind arising from
the use of or inability to use this site,
including, but not limited to direct, indirect,
incidental, punitive, special, exemplary and
consequential damages. This limitation applies
whether the alleged liability is based on
contract, tort, negligence, strict liability, or
any other basis, even if Globalink has
been advised of the possibility of such damage.
Globalink makes no representations or
warranties of any kind express or implied, as to
the operation of this site and/or the Service or
the information, content, materials, or products
included on this site. Globalink makes no
warranty that:
(i) this site or the
Service will meet your requirements,
(ii) this site or
Service will be uninterrupted, timely, secure,
or error-free,
(iii) the results that
may be obtained from the use of this site or
Service will be accurate or reliable,
(iv) the quality of any
products, services, information, or other
material purchased or obtained by you through
this site or Service will meet your
expectations, and
(v) any errors in this
site or the Service will be corrected.
Globalink will not
be liable for any direct, indirect,
consequential, incidental or special damages,
whether foreseeable or not, which may result
from use or access to this site and/or the
Service. You understand and agree that the use
of this site and/or the Service is at your sole
risk and discretion and is on an "as is" and "as
available" basis. You also understand and agree
that you will be solely responsible for any
damage resulting from your use of this site or
the Service, including damage to your computer
system or loss of data that results from
material or data that is downloaded from this
site.
Globalink is not
responsible for the content on the Internet or
the World Wide Web not otherwise located on this
site. As a convenience to our End Users,
Globalink may provide links to resources
that are beyond its control. Globalink
makes no representations as to the quality,
suitability, functionality or legality of any
sites to which we may provide links, and the End
User hereby waives any claim he or she might
have against Globalink with respect to
such sites.
19. No
Consequential Damages
In no event shall
Globalink , its officers, directors, employees,
affiliates, agents, successors, assigns or any
other service provider who furnishes services to
the End User in connection with this Agreement
or the Service be liable for any incidental,
indirect, special, punitive, exemplary or
consequential damages, or for any other damages,
including but not limited to loss of data, loss
of revenue or profits, or arising out of or in
connection with the use or inability to use the
Service, including inability to be able to dial
911 or to access emergency service personnel
through the Service. The limitations set forth
herein apply to claims founded in breach of
contract, breach of warranty, products
liability, tort and any and all other theories
of liability and apply whether or not Globalink
was informed of the likelihood of any particular
type of damages.
20. Remedies for
Breach of these Terms by You
In the event that
Globalink determines, at its sole
discretion, that you have breached any portion
of these Conditions of Use, or have otherwise
demonstrated conduct inappropriate for our site,
Globalink reserves the right to (i) warn
you via email that you have violated these
Conditions of Use; (ii) delete any or all
content provided by you or your agent(s) to this
site, (iii) discontinue your access to the
Service or site; (iv) notify and/or send content
to and/or fully cooperate with the proper law
enforcement authorities for further action;
and/or (v) any other action which Globalink
deems to be appropriate.
21. Governing Law
This Agreement is
governed by the laws of the State of Kansas
without regard to its conflicts of law
provisions. The End User acknowledges and agrees
that Kansas courts have jurisdiction over this
Agreement and customer, that Saline, Kansas is
an appropriate place for venue of any
litigation, and that all litigation, to the
extent possible, shall be in Salina, Kansas.
22. Copyrights and
Trademarks
All content included on
this site, such as text, graphics, logos, button
icons, images, audio clips, digital downloads,
data compilations, and software, is the property
of Globalink or its content suppliers (the
Intellectual Property) and protected by United
States and international copyright laws. The
compilation of all content on this site is the
exclusive property of Globalink and
protected by U.S and international copyright
laws. You may not post to this site, use the
Service and/or copy, reproduce, retransmit,
distribute, publish, commercially exploit or
otherwise transfer, any material subject to any
Intellectual Property. You have the burden of
determining whether any information, software,
images or any other content on this site is not
protected by any Intellectual Property.
23. Registration
Information/Privacy Policy
When you register as a
member of Globalink , you will be required to
provide us with your End User I.D., and password
other confidential access information
(Confidential Access Information).
Except as provided
herein, Globalink will not sell to any
third party your name, address, email address
and End User I.D., unless you provide your
informed consent, except to the extent necessary
to comply with applicable laws, police
investigations or in legal proceedings where
such information is relevant. Globalink
grants to third parties providing technical
services to us access to our database only to
the extent necessary to provide such technical
services. In those instances, such third parties
are bound by these Terms and Conditions. Your
informed consent shall be in the form of an "opt
in" or similar policy. In addition, Globalink
may assign, sell, license, or otherwise transfer
to a third party its entire database, including
your name, address, email address, and End User
I.D., in connection with an assignment, sale,
joint venture, or other transfer or disposition
of all or a significant portion of the assets or
stock of Globalink .
You are responsible for
maintaining the confidentiality of your
Confidential Access Information. You shall be
responsible for all uses of your Confidential
Access Information, whether or not authorized by
you. You agree to immediately notify Globalink
of any unauthorized use of your Confidential
Access Information.
24. Linking to the
Site
You may provide links
only to the splash page of this site (located at
www.iGlobalink .com, provided (a) you do not
remove or obscure, by framing or otherwise, the
copyright notice, content or other notices on
this site, (b) you give Globalink prior
written notice of such link by sending an e-mail
to
service@iglobalink.net, and (c) you
discontinue providing links to this site if
notified by Globalink.
25. Miscellaneous
In the event that any
provision of this Agreement conflicts with the
law under which this Agreement is to be
construed or if any such provisions are held
invalid by a court with jurisdiction over the
parties to this Agreement, such provision will
be deemed to be restated to reflect as nearly as
possible the original intentions of the parties
in accordance with applicable law, and the
remainder of this Agreement will remain in full
force and effect.
The failure of any party
to insist upon or enforce strict performance by
the other party of any provision of this
Agreement or to exercise any right under this
Agreement will not be construed as a waiver or
relinquishment to any extent of such party's
right to assert or rely upon any such provision
or right in that or any other instance, rather,
the same will be and remain in full force and
effect.
Globalink may
assign its rights and obligations under this
Agreement, and upon such assignment Globalink
may be relieved of any further obligation
hereunder. This Agreement, and any modifications
of this Agreement by Globalink as provided
above, constitute the entire understanding
between the parties as to subject matter hereof,
and supersede all prior agreements and
understandings. Any legally unenforceable
provision of this Agreement will, at the
election of Globalink , be deleted or modified
to correct the defect and, regardless, the
remainder of the terms of this Agreement will
remain valid and enforceable.
26. Consent to
Receive Electronic Documents
By accessing this site
and using the Service, you are agreeing to
receive electronic documents, billing reports,
statements and records (electronic records) in
lieu of paper documents, statements and records
from us. Your electronic records may be emailed
to you to the email account that you provide to
us, accessed through this site using your
Confidential Access Information or otherwise
electronically provided to you. By accessing
this site and using the Service, you are also
agreeing to the use of electronic signatures in
lieu of (and in addition to) wet-ink, physical
signatures. You may request a paper copy of any
electronic record that we send you by sending an
email request to
service@iglobalink.net or by sending a
written request to Globalink Inc., ATTN:
Electronic Records, PO Box 2582, Salina KS
67402-2582. You will be charged $10.00 for every
paper record that you request prior to your
cancellation of consent. You can withdraw your
consent to receive electronic records from us by
sending an email message to
service@iglobalink.netor by sending a
written letter to Globalink Inc., ATTN:
Electronic Records, PO Box 2582, Salina KS
67402-2582. You will be charged a $50.00
cancellation of consent fee. This consent
applies to all electronic records that we may
send you. Your withdrawal of this consent will
not affect the legal effectiveness, validity or
enforceability of any electronic record that we
provide to you prior to the withdrawal of such
consent. If you change your email address to
receive electronic records, you must notify us
of your new email address by sending an email
message to
service@iglobalink.net or by sending a
written letter to Globalink Inc. , ATTN:
Electronic Records, PO Box 2582, Salina KS
67402-2582.
27. Acknowledgment
You represent to
Globalink that you have the authority and
capacity to understand and agree to these
Conditions of Use. You acknowledge (a) that you
have read and understood these Conditions of
Use; and (b) that these Conditions of Use have
the same force and effect as a signed agreement.
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